Shipping policy

At SVORA, we are committed to delivering your jewelry safely and efficiently.

Order Processing

All orders are processed within 24–48 hours (excluding weekends and public holidays). Once your order is processed, it is handed over to our logistics partner for dispatch.

Shipping Timeline

  • Across India: 2–4 business days

Please note that delivery timelines may vary depending on your location and unforeseen logistical delays.

Shipping Charges

  • Free Shipping: Available on all prepaid orders across India

  • Cash on Delivery (if applicable): Additional charges may apply

Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS, allowing you to track your package in real time.

Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your orders.

Delays & Exceptions

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Public holidays

  • High order volumes

  • Unexpected courier delays

In such cases, we appreciate your patience and understanding.

Incorrect Address

Please ensure that the shipping address provided is accurate. SVORA will not be responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Damaged or Tampered Package

If your package appears to be tampered with or damaged, please:

  • Do not accept the delivery

  • Contact us immediately at our support email

Contact Us

For any shipping-related queries, feel free to reach out to us:

📧 Email: support@svorajewels.com
📱 Response Time: Within 24–48 hours


✨ Thank you for choosing SVORA. We appreciate your trust in us.