Shipping policy
At SVORA, we are committed to delivering your jewelry safely and efficiently.
Order Processing
All orders are processed within 24–48 hours (excluding weekends and public holidays). Once your order is processed, it is handed over to our logistics partner for dispatch.
Shipping Timeline
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Across India: 2–4 business days
Please note that delivery timelines may vary depending on your location and unforeseen logistical delays.
Shipping Charges
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Free Shipping: Available on all prepaid orders across India
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Cash on Delivery (if applicable): Additional charges may apply
Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS, allowing you to track your package in real time.
Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery of your orders.
Delays & Exceptions
While we strive to deliver your order within the estimated timeframe, delays may occur due to:
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Weather conditions
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Public holidays
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High order volumes
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Unexpected courier delays
In such cases, we appreciate your patience and understanding.
Incorrect Address
Please ensure that the shipping address provided is accurate. SVORA will not be responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Damaged or Tampered Package
If your package appears to be tampered with or damaged, please:
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Do not accept the delivery
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Contact us immediately at our support email
Contact Us
For any shipping-related queries, feel free to reach out to us:
📧 Email: support@svorajewels.com
📱 Response Time: Within 24–48 hours
✨ Thank you for choosing SVORA. We appreciate your trust in us.